OWNER LOGIN/FAQ

We conduct a market analysis by evaluating comparable properties in the area, current market conditions, and your property’s unique features to set a competitive and profitable rental rate.

Our goal is to find a suitable tenant as soon as possible. The time it takes to place tenants depends on factors such as market demand, rental pricing, and property condition. On average, we aim to place a qualified tenant within 2 to 4 weeks.

Yes, we perform routine inspections (typically 2 per year) to ensure the property is well-maintained and to address any potential issues early. In addition, Move-in and move-out inspections are part of our management process.

We act as a mediator between tenants and landlords, addressing complaints professionally and ensuring fair resolution while maintaining positive landlord-tenant relationships.

We have a strict rent collection policy and follow up immediately with tenants who fail to pay on time. If necessary, we handle late fees, payment plans, and eviction proceedings according to legal guidelines.

If property damage occurs, we assess the situation promptly and document the extent of the damage. For tenant-caused damage, we charge the tenant according to the lease. Additionally, we use the tenant’s security deposit to cover repairs when applicable. If the damage exceeds the deposit, we work with the tenant to recover costs or take legal action if necessary. For maintenance-related or accidental damage, we coordinate repairs using our trusted vendors to minimize costs and downtime. If applicable, we assist in filing insurance claims to cover significant damages. Our goal is to protect your investment and ensure the property is restored quickly and efficiently.

Allowing pets can be a great way to attract more tenants and reduce vacancy periods, as many renters have pets. However, it also comes with potential risks, such as property damage or noise complaints. To balance the benefits and risks, we recommend setting clear pet policies, such as requiring a pet deposit or pet rent, specifying breed or size restrictions, and ensuring tenants take responsibility for any damages. We can help you implement a pet policy that protects your property while making it appealing to responsible pet owners. We use PetScreening.com as part of our tenant application process. All prospective tenants, whether they have an animal or not, are required to set up an account on the platform. This helps us ensure compliance with pet policies, validate service/assistance animals, and maintain consistency in our screening process.

Not at all. Hiring a property manager actually gives you more freedom while keeping you in control of the key decisions regarding your property. We handle the day-to-day operations, tenant interactions, and maintenance issues, but you always have the final say on major decisions like approving rental rates and large repairs. We provide transparent financial reporting and regular updates, ensuring you stay informed while enjoying a hassle-free ownership experience.